Learn to improve you listening skills and become a better listener
The best salespeople are great listeners—that’s how they find out what the buyer wants. The same is true for leaders—the best leaders are great listeners. A good leader listens attentively to employees to find out what they need so they can perform and deliver effectively. More than that, listening to people shows a sign of respect. It makes them feel valued.
But research shows that we only remember about 25% of what we hear.
Listening looks easy, but it’s not simple. It requires concentration and energy.
We often become unfocused, concerned with our own next response, or we interrupt.
It takes a lot of concentration and determination to be an active listener. Old habits are hard to break, and let’s face it, a lot of managers are impatient and well-meaningly end up listening more to their own voices than those of their employees. If you want to support your employees’ development and performance, start breaking the habit today!
Watch this video and become a better listener (Pro only):